Play Smart

Responsible Gaming
at bonus88

Great entertainment starts with good control. bonus88 provides a wide range of tools and resources to keep your gaming experience enjoyable, safe, and free from disruption to your daily life.

18+
Minimum Age Requirement
24/7
Support Available
100%
Free Control Tools
Unlimited Support
Trusted Platform
Minor Protection
Wagering Limit Controls
Session Time Limit
Counselling Support
Our Commitment

Six Pillars of Responsible Gaming

Bonus88 fosters a healthy gaming culture through six core approaches we practise every day to protect the well-being of our members.

Deposit and Wagering Limits

Set your own daily, weekly, or monthly deposit limits directly within your bonus88 account. These controls help you manage your budget more wisely and avoid spending beyond your means.

Session Time Limit

Set a time limit for your gaming sessions so you do not exceed the duration you have chosen. Once the time limit is reached, the system will remind you to take a break and enjoy other activities in your daily life.

Temporary Cool-Off

Need a short break? Use the cool-off feature to suspend access to your account for 24 hours, 7 days or 30 days. This option is available immediately and requires no waiting period.

Long-Term Self-Exclusion

If you feel the need to stop completely, bonus88 offers a self-exclusion option ranging from 6 months to 5 years. During this period, your account will be blocked and no promotional materials will be sent to you.

Minor Protection

Bonus88 only allows members aged 18 and above. Age verification is conducted during registration and the KYC process. We encourage parents to use parental control software to protect their children.

Counselling Support & Resources

The bonus88 support team is trained to assist members who need guidance related to problem gambling. We also provide links to external support organisations that can help you or your loved ones.

1. What Is Responsible Gaming?

Responsible gaming means enjoying online casino games purely as entertainment — not as a way to earn income or escape from problems. At bonus88, we believe every member deserves an enjoyable gaming experience without worrying about negative impacts on their finances, relationships, or mental health.

Playing smart starts with self-awareness. Before you begin, set a comfortable budget, understand how the games work, and be ready to stop once your limit is reached. Remember that in games of chance, no strategy can guarantee a win — every outcome is random and unpredictable.

Key Principles: Betting should only use disposable money you can afford to lose — not money set aside for bills, rent, food or your family's basic needs.

2. Self-Control Tools Provided by bonus88

Bonus88 provides a complete suite of self-control tools accessible directly from your account settings. All tools are free and take effect immediately upon activation. Here is a detailed overview of each available tool:

Deposit Limit

Set the maximum amount you can deposit within a daily (24-hour), weekly (7-day), or monthly (30-day) period. Once a limit is set, any deposit request exceeding it will be automatically declined by the system.

Loss Limit

You can set a maximum loss limit for a given period. Once the loss limit is reached, your account will be unable to place additional wagers until the limit period resets.

Session Time Limit

Set the maximum duration for each gaming session. The system will send you a reminder before the time limit is reached and will automatically end your session when time is up.

Hide Balance

Option to hide your account balance display while playing, to reduce pressure that may drive irrational betting decisions.

How to Activate Control Tools

  • Log in to your bonus88 account.
  • Go to the Account Settings or Responsible Gaming.
  • Select the type of control you wish to activate and enter the appropriate limit.
  • Confirm your selection — limits take effect immediately.
  • To reduce a limit, changes will take effect after a 24-hour cooling-off period to ensure decisions are made with care.

3. Recognising the Signs of Problem Gaming

Problem gambling can develop gradually without you realising it. It is important to recognise the early warning signs so action can be taken before the situation becomes serious. Review the following list honestly — if you find yourself nodding to more than three or four of these points, it may be time to talk to someone you trust.

You play longer or spend more than you originally planned.
You play to "chase back" money you have already lost.
You borrow money or sell assets to gamble.
You lie to family or friends about your gaming habits.
You feel restless or irritable when you are unable to play.
Gaming is interfering with your work, school or personal relationships.
You use gaming to escape from stress or problems.
You have tried to stop but have been unable to do so.

Important: Identifying the problem is the first and most courageous step. No one has to face this alone — bonus88 and support organisations are ready to help you.

4. Taking a Break and Self-Exclusion

If you feel you need a break from gaming, bonus88 offers two main options that you can use at any time:

Cool-Off Period

This option allows you to temporarily suspend access to your account. Available durations are 24 hours, 48 hours, 7 days or 30 days. During the cool-off period, you will not be able to log in, make deposits or place any bets. Your account will be reactivated automatically once the period ends.

Self-Exclusion

For more serious situations, self-exclusion allows you to block your account for a longer period — ranging from 6 months to 5 years, or permanently. During the self-exclusion period:

  • Your account will be fully blocked and inaccessible.
  • Any existing balance can be withdrawn before the exclusion takes effect.
  • All marketing and promotional communications will be stopped immediately.
  • Exclusion cannot be reversed before the minimum period has ended.
  • After the period ends, the reactivation process requires an additional cooling-off period.

Note: Self-exclusion is a serious decision made to protect yourself. bonus88 fully respects and supports this decision. If you intend to self-exclude, contact our support team via live chat for step-by-step guidance.

5. Minor Protection

bonus88 takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above. Here are some of the measures we take to ensure this:

  • Age verification is mandatory during the new account registration process.
  • A KYC (Know Your Customer) process requiring official identification documents.
  • Active monitoring to detect any registration attempts by underage individuals.
  • Immediate account termination if the account holder is confirmed to be underage.

For parents and guardians, we encourage the use of parental control software such as Net Nanny or Qustodio to block access to online gambling websites on devices used by children. Keep your login credentials secure and never share your account with anyone.

6. Tips for Playing Smart

Playing at bonus88 should be a fun and entertaining experience. Here are some practical tips to help you maintain a healthy approach to gaming:

Set a Budget Before You PlayPriority #1
Treat Losses as the Cost of EntertainmentPriority #2
Take Regular Breaks While PlayingPriority #3
Don't Play When You're Emotionally UnstablePriority #4
Balance Gaming with Other Life ActivitiesPriority #5
  • Set a fixed budget: Decide how much money you are willing to spend before opening a game — and stick to that decision.
  • Do not chase losses: If you have reached your loss limit, stop. Attempts to "chase" losses often result in even greater losses.
  • Set a time limit: Use a timer or the bonus88 session time limit feature to avoid spending too long in front of the screen.
  • Do not play while intoxicated or under stress: Decisions made in an emotionally unstable state often lead to regret.
  • Balance with other activities: Make sure gaming is just a small part of your active, balanced lifestyle.
  • Communicate openly: Let someone close to you know about your gaming habits so they can offer support if needed.

7. Getting Help and Support

If you or someone you know needs help with problem gambling, do not hesitate to reach out. Asking for help is a sign of strength, not weakness. bonus88 fully supports your efforts to seek professional assistance.

The bonus88 support team is ready to help you activate self-control tools, process a self-exclusion request, or simply provide information about available support resources. Contact us via 24/7 live chat or email at [email protected] and we will respond promptly and without any judgment.

Remember — at bonus88, you are more than just an account number. We genuinely care about the well-being of every member and are committed to being a responsible gaming partner throughout your entertainment journey.

Self-Control Tools
Deposit Limit

Daily / Weekly / Monthly

Session Time Limit

Set a maximum play time

Cool-Off

24 hours to 30 days

Self-Exclusion

6 months to permanent

Smart Play Tips
Only play with disposable money you can afford to lose.
Set a budget and time limit before you start playing.
Never chase your losses.
Take a break whenever you have been playing for more than one hour straight.
Contact support if you find it difficult to stop.
Contact Support

Need immediate assistance? Our team is available 24/7 with no judgment.

Live Chat
Response within 1 minute
Support Email
Frequently Asked Questions

FAQ – Responsible Gaming

Answers to the most frequently asked questions by bonus88 members about responsible gaming and self-control tools.

Log in to your bonus88 account, go to Account Settings and select the Responsible Gaming menu. There you can set daily, weekly or monthly deposit limits based on what you can afford. Limits take effect immediately upon confirmation. To increase a limit, changes will be processed after a 24-hour cooling-off period to ensure decisions are made consciously.

A cool-off is a temporary suspension lasting between 24 hours and 30 days — your account will be reactivated automatically once the period ends. Self-exclusion is a long-term block lasting between 6 months and 5 years, or permanently. Self-exclusion cannot be reversed before the minimum period has ended, and all marketing communications will be stopped entirely during this time.

Yes, all self-control tools provided by bonus88 are completely free for all registered members. This includes deposit limits, loss limits, session time limits, balance hide, self-break, and self-exclusion. We believe that member protection should never come at a cost.

The minimum age to register and play at bonus88 is 18 years old. All members are required to verify their age during the registration and KYC verification process. Any account confirmed to belong to an underage individual will be terminated immediately and any remaining balance will be refunded.

No. Self-exclusion is designed to be a robust protective measure and cannot be reversed before the chosen minimum period has elapsed. This ensures you have sufficient time to rest and reconsider. Once the period ends, a reactivation process applies, which requires an additional cooling-off period before your account can be used again.

In Malaysia, you can get help through Talian Kasih 15999, which operates 24 hours a day, or contact the Malaysian Welfare Society Association (PKPM) for counselling referrals. Government hospitals also provide free counselling services through their psychiatry departments. The bonus88 support team can also help connect you with these resources if you need guidance.
Play Safe With Us

Top Entertainment, Full Protection

Join over 500,000 members enjoying a safe, fair and entertaining gaming experience at bonus88. Register today and use our self-control tools for your peace of mind.

Free Control Tools
24/7 Support
Age Requirement 18+
Self-Exclusion Available
Bahasa Melayu